Q: How long will my order take to arrive?
A: At Humraha, we take pride in crafting each of our items with care and attention to detail. Please allow 3-7 business days for us to handcraft and prepare your order for shipping. Once your order is ready, it will be shipped via standard shipping methods, and delivery typically takes an additional 3-5 business days to arrive at your specified destination. Please note that shipping times may vary depending on your location and any unforeseen circumstances. We strive to ensure timely delivery and will provide tracking information for your convenience. If you have any questions, please don't hesitate to contact our customer support team.
Q: What is the best way to contact you about my order?
A: For any questions or concerns, please feel free to reach out to our dedicated customer support team at support@humraha.com. We strive to provide timely assistance and aim to respond to all emails within 24-48 hours. Kindly ensure to include your name, order number, and any relevant details in your email to expedite the service process. Please note that multiple emails from the same customer may delay our response as they are addressed in the order they are received. Thank you for choosing Humraha!
Q: Who makes my order?
A: We believe that every gift we send out should be as meaningful when making as it is when giving. So we make all products in-house. The power couple and founders Humza Qureshi and Amraha Qureshi are always hard at work making sure every piece is in place just for you and your loved ones! Check out the behind the scenes looks @shop.humraha.
Q: What do I do if I have an idea for a custom gift?
A: We absolutely love hearing what customers' ideas for new gifts or unique twists on existing ideas! We are always available by email at Support@Humraha.com. When you make your order there is also a memo pad where you can include your own ideas on how you want things to look. Contact us on any social media or by email and we won't stop until your gift is as perfect as the person receiving it!